How Senior Care Placement Works

All senior placement agencies — national and local — are paid the same way. Care Communities pay a referral fee from their marketing budget. This does not increase your cost, and it’s why placement help is usually free to families.

The Reality

Senior living communities can only compensate one advisor — the advisor who has the earliest documented engagement with the family. This is known as the timestamp rule, and it determines who is allowed to help you.

• If you engage Lighthouse first, we can work with you in person.

• If a national call center engages you first, they “claim” you — and Lighthouse may be unable to assist.

• Filling out online forms for communities or franchises can also trigger a claim before we can help.

That’s why engaging Lighthouse early protects your access to our in‑person, pastoral guidance.

Why This Matters

Lighthouse Elder Care – Advising is a local, in‑person, pastoral advisory practice. We can only provide these services if we are the first advisor engaged.

Your engagement with Lighthouse:

• is non‑exclusive

• can be canceled at any time

• creates no obligation

• simply allows us to advocate for you

Engage Lighthouse Elder Care- Advising

Lighthouse Elder Care – Advising provides non‑medical, pastoral guidance to help families understand senior‑care options. We do not offer legal, medical, or financial advice. Information shared through this form is kept private and used solely to respond to your inquiry. Submitting this form does not create a client relationship or obligation of any kind.